Operations & Administration

2941 Head of Operations | 20+ years | Gurgaon

Gurugram, Haryana
Work Type: Full Time

Job Location: Gurgaon

Job Type: Permanent


Key Responsibilities:

  • Develop long-term business strategies for maximizing profitability aligned with organizational goals.
  • Standardize initiatives to enhance operational efficiencies and accelerate business growth.
  • Manage client relationships, ensuring high satisfaction levels and resolving issues promptly.
  • Collaborate with vendors to provide customized business solutions and foster strong partnerships.
  • Oversee logistics inputs and implement procedures for seamless operations.
  • Optimize transportation costs through effective vendor and transporter coordination.
  • Support marketing efforts and manage operations of value-added products/services.
  • Evaluate pricing strategies for existing and new products/services based on market demand.
  • Generate and present MIS reports to top management for strategic decision-making.
  • Lead and motivate a diverse team, promoting a cooperative work environment.
  • Recruit talented individuals and identify training needs to enhance operational efficiency.
  • Proficient in Microsoft Office; experience with Transportation Management Systems preferred.
  • Bachelor’s degree in Business Administration, Logistics, or related field; MBA preferred.
  • Proven senior management experience in logistics or related industry (12+ years).
  • Strong analytical skills and ability to solve complex problems effectively
  • Contributing to P&L 
Job Requirements :
  • Bachelor’s/ Master degree in Business Administration, Logistics, Supply Chain Management, or a related field; MBA preferred.
  • Proven experience in a senior management role within the logistics industry, with at least X years of demonstrated leadership.
  • Strong understanding of logistics operations, including transportation management, warehousing, and supply chain processes.
  • Experience in developing and implementing strategic plans to drive business growth and operational efficiency.

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